Our promise
We want you to love your purchase. This policy follows the South African Consumer Protection Act (CPA) and explains how returns and refunds work.
Parts, accessories & golf bags
- Unused items in original packaging may be returned within 14 days of delivery for a refund or exchange.
- Items that have been installed, modified or used are not eligible unless faulty.
- Electrical items (batteries, chargers, controllers) can only be returned unopened, or if faulty.
Golf carts
- All cart sales are final once the cart has been delivered and signed for, except where it is defective.
- Deposits are refundable within 7 days of payment if the cart has not yet been prepared or dispatched.
- Defects reported within 6 months are repaired, replaced or refunded as required by the CPA.
Faulty or damaged goods
Report damage within 48 hours of delivery with photos. We'll arrange collection, repair or replacement at no cost to you.
How refunds are paid
Approved refunds are paid to your original payment method within 10 working days after we receive and inspect the item. Original shipping costs are only refunded for faulty or incorrect items.
Start a return
Contact us on +27 60 271 9607 (call or WhatsApp) with your order details.